Chhattisgarh’s Dial 112 service crosses six lakh service request

Chhattisgarh’s Dial 112 service crosses six lakh service request

Milestone for Chhattisgarh - India’s first state to implement integrated emergency response system


Raipur, November 18, 2019: TATA Projects Limited, one of India's fastest growing and most admired infrastructure companies, today announced that Chhattisgarh’s ambitious Dial 112 service has recently crossed six lakh (about 6.1 lakh) service request (Calls For Service or CFS) since launch in September 2018.


This is the actual number of genuine calls received and assistance offered in various situations wherein citizens have reached out for help through Dial 112 service. Citizens call 112 - a dedicated number 24X7 for issues related to medical emergencies, crimes, fire brigade assistance, natural calamities and even psychological counselling support. 


Chhattisgarh is the first state in India to implement an integrated emergency response system (including integrated command & control facility) as per the NERS (Nationwide Emergency Response System) guidelines.


Tata Projects Limited handles the integrated emergency response system (including integrated command & control facility) for Chhattisgarh Police Department. The project has currently been implemented across 11 of the state’s 27 districts.


Earlier various states had emergency response systems but followed a piecemeal approach which involved a specific number for medical emergencies, another number for crime & police related services, and some other number for fire brigade.


Today, few other states have also followed Chhattisgarh’s example and implemented such projects but Chhattisgarh was the first in India to implement such a project.


About TATA Projects Limited

TATA Projects is one of the fastest growing and most admired infrastructure companies in India. It has expertise in executing large and complex urban and industrial infrastructure projects.

TATA Projects operates through its four Strategic Business Groups (SBGs) namely Industrial Systems SBG, Core Infra SBG, Urban Infra SBG, and Services SBG.

The company provides turnkey end-to-end solutions to set up power generation plants, power transmission & distribution systems, fully integrated rail & metro systems, commercial buildings & airports, chemical process plants, water and waste water management solutions, complete mining and metal purification systems.

The company is driven to deliver projects on-time, using world-class project management techniques and has uncompromising standards for safety and sustainability.



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